Terms of Service

Terms of Service

Welcome to Kooplex Lebanon. By accessing kooplexlebanon.com or purchasing our products, you agree to these Terms of Service. Please read them carefully.

1. Use of Our Website

You may use our website only for lawful purposes. You agree not to use the site in any way that could damage or impair it or interfere with any other party's use of the site.

2. Products and Pricing

All product descriptions, images, and prices are provided in good faith and are subject to change without notice. We reserve the right to correct errors and update information at any time. All prices are listed in USD and payable upon delivery.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate. We reserve the right to refuse or cancel any order. Payment is collected in cash upon delivery within Lebanon.

4. Shipping and Delivery

Please refer to our Shipping Policy for delivery times, processes, and conditions.

5. Returns and Refunds

Please refer to our Refund & Return Policy for full details.

6. Medical & Safety Disclaimer

Kooplex Hair Growth Serum contains 5% minoxidil, a topical solution for the treatment of androgenetic alopecia (pattern baldness). It is intended for adult use only and is not intended to diagnose, cure, treat, or prevent any disease beyond its labeled indication.

Do not use Kooplex if:

  • You are under 18 years of age
  • You are pregnant or breastfeeding
  • You have a known allergy to minoxidil or any of the formula ingredients
  • You have an active scalp condition (irritation, infection, sunburn, eczema, psoriasis)
  • Your hair loss is sudden, patchy, or accompanied by other symptoms (consult a doctor first)

Consult your doctor before use if: you have a heart condition, high or low blood pressure, are taking blood pressure medication, or have any chronic medical condition.

Common side effects include scalp dryness, mild irritation, and temporary increase in shedding during the first 2–12 weeks (a normal response that usually indicates the treatment is working). Discontinue use and consult a doctor if you experience severe scalp irritation, dizziness, rapid heartbeat, swelling, or unwanted facial hair growth.

Results are not guaranteed and vary by individual. Clinical studies show approximately 84% of users see meaningful results within 6 months of consistent twice-daily use, but individual outcomes depend on factors including age, genetics, hair loss stage, and adherence to the application schedule.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Kooplex or its licensors. You may not reproduce or distribute any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Kooplex Lebanon is not liable for any indirect, incidental, or consequential damages. Our total liability for any claim related to a product is limited to the amount paid for that product.

9. Changes to These Terms

We may update these Terms of Service from time to time. The most recent version will always be posted on this page.

10. Governing Law

These Terms are governed by the laws of Lebanon.

Contact

Questions about these Terms? Email support@kooplexlebanon.com.