Privacy Policy
Privacy Policy
Last updated: May 2026
Kooplex Lebanon ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit kooplexlebanon.com or place an order.
What information we collect
When you place an order or browse our site, we may collect: your name, email address, phone number, delivery address, order details, browser/device information, and any communications you send us.
How we use your information
- Process and deliver your orders
- Communicate with you about orders and customer support
- Improve our website and product offering
- Send marketing emails (only if you opt in — unsubscribe anytime)
How we protect your information
We use industry-standard security practices. Payment is collected as cash on delivery and is never stored or transmitted online. We never share your information with third parties for marketing purposes.
Sensitive medical information
Because Kooplex is a hair loss treatment, you may share information about your scalp, hair condition, or medical history when contacting us. This information is treated as confidential, used only to assist you, and never shared externally.
Cookies
We use cookies to remember your preferences and improve your shopping experience. You can disable cookies in your browser settings.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by emailing support@kooplexlebanon.com.
Contact
Questions about this policy? Email support@kooplexlebanon.com.
